Patient Resources

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As part of our commitment to excellence in quality and excellence in care we aim to make your experience at CTNC as positive as possible — whether it's aiding and preparing you for your first visit or scheduling a needed procedure, we have your back.

Scheduling Appointments

CTNC is accepting new patients, 18 years of age and older, with or without a referral.
To schedule an appointment, please call 512-218-1222

Your copayment or coinsurance, in accordance with your health insurance plan, will be due at the time of your appointment. We accept cash, personal checks with proper identification, Visa, MasterCard, Discover and American Express.

If you need to change or reschedule your appointment, please contact our office at
(512) 218-1222 no less than 24 hours in advance of your scheduled appointment. Failure to give 24 hours notice or failing to show for your appointment represents a delay in seeing another patient in that slot and places a financial burden on CTNC. As a result, a $25 charge will be assessed. This charge is not billable to your insurance company and is ultimately the responsibility of the patient.

Prescription Policy

In order to better serve you, minimize waiting time, and be as efficient as possible with prescription refills, our office has adopted the following policies:

Please allow 48 hours for prescription refills.
Prescription refills requested after 4:00 p.m. may not be seen until the next working day.
A follow-up visit may be required from your physician in order to obtain a refill.
Agree to take all medication exactly as instructed and should not change the dosage amounts or scheduled time to take the medication without first speaking to your physician.
Pain medications and/or controlled substances will not be refilled after-hours or on weekends.
CTNC may not refill prescriptions that have been lost, stolen or otherwise misplaced. Stolen prescriptions/medications should be promptly reported to the police.

If you require a refill for your prescription before your next scheduled appointment, please call your pharmacy and they will send a refill request directly to us.
Our fax number is 512-218-1393.

Patient Forms

As a new patient at CTNC you will be required to complete several forms. You have the option of receiving these forms by mail in your new patient welcome packet or you may download them here.

Patient Forms

These forms will expedite the process at your initial visit. Please do not forget to bring the completed forms with you to your appointment.

Additional items to bring to your appointment:

Photo ID
Your current insurance card
Any test results, x-rays, MRIs or other radiographic studies that have been performed
Your copayment or coinsurance

Patient Portal

We are now offering our patients a Secure Patient Portal through e-MD's, our electronic medical record. Our Patient Portal offers a secure way to conveniently:

Prescription Refills
Request an Appointment
Receive Test Results
Update Your Contact Information
Review Your Doctor’s Plan Summary

Patient Portal

In order to use this Secure Patient Portal you must make your email address available to us. If you would like to use the Patient Portal but have not given us your email address, please call us at 512-218-1222

Online Bill Pay

We now offer online bill pay to our patients through Instamed. To sign-on to our secure site, visit the online bill pay page.

Pay My Bill Online

Location

Please click below for an interactive map and directions to our office.

Location

- call us at -
512-218-1222